Notice

We will be visiting your location to service your meter(s).

(Please see date and time in the danish version)

To carry out the work, our service technician needs access to the meters. This is important to ensure that your consumption is recorded correctly. If we are unable to access the meters, we may have to estimate your consumption.

Unable to be there?
You can leave a key with, for example, a neighbour or the property office. Please send a text message to the service technician stating where the key can be collected. You find te phone number in the danish version.

Please ensure clear access to the meters
Remove any furniture or other items blocking access to the meters. This will help the service technician complete the work quickly and safely.

Important information about replacing water or energy meters
In some cases, replacing a water or energy meter may dislodge deposits in the pipework. This can temporarily reduce the pressure and may mean that a filter needs to be cleaned. This is caused by deposits in the pipework and is not a fault with the meter. If you experience reduced pressure after the visit, please contact your property administrator or building caretaker.

Please note
Please note that unsuccessful visits will be invoiced at the applicable rates.

Best regards,

Service technician
Brunata A/S